The government portal will be a dedicated website that you can log into to acquire services, and other government actions. You will be able to do any voting that you would qualify for, acquire a GAON for activating new services, and see a listing of every business you are associated with. This portal will allow you to manage your account easily and effectively. You can also request a new ID card, of acquire income documentation from the government if that should be needed.
The vast majority of log ins will likely be to acquire a GAON. Every business with operations in Kaldus is required to have a GAON in order to activate services. This is intended to reduce fraud, and bad actors gaming the system. When you sign in, you would be able to go to Services > Acquire > GAON. If the person needing a GAON is a minor, then the authorized guardian must acquire a GAON for the minor. This is to eliminate any minor from just acquiring their own services behind the guardians back.
The most common businesses one may have to deal with will be the Kaldan National Bank (only account bank in Kaldus), the property owner that you would pay rent to, and services account such as electricity, water, internet, telephone, and television. Each account is noted, and not the service. For example, Ka-Tel provides for internet, telephone, and television services. You would just see the one account link. You would need to log into that particular site to change services. As long as you have an account, you do not need to acquire a GAON.